Terms & Conditions.

Reservations & Bookings

Reservations may be made through RajVana directly or through authorised online travel agencies and booking platforms.

A booking is considered confirmed only after the required booking information and applicable payment or advance payment have been received and confirmation has been issued.

Guests are responsible for providing accurate information at the time of booking, including:

• Guest name
• Contact information
• Number of guests
• Check-in and check-out dates
• Special requirements or requests

Check-In & Check-Out

Early check-in and late check-out are subject to availability and may attract additional charges.

Guests requiring early arrival or late departure are advised to contact the property in advance. Early check-in or late check-out cannot be guaranteed unless specifically confirmed by RajVana.

Guest Identification

All guests are required to present valid identification at check-in as required under applicable Indian laws and property procedures.

The primary guest making the reservation must meet the minimum age requirement applicable to the booking.

Guests are responsible for ensuring that the information provided during reservation and check-in is accurate.

Occupancy & Additional Guests

Guests must adhere to the maximum occupancy specified for their booked villa or accommodation.

Any additional guest, visitor or occupancy beyond the confirmed booking must be communicated to the property and may be subject to availability and additional charges.

RajVana reserves the right to refuse accommodation where the number of occupants exceeds the permitted capacity of the villa.

Cancellation & Modification

Cancellation and modification of reservations are subject to the cancellation policy applicable to the booking.

Bookings made through third-party platforms may be governed by the cancellation and modification terms of the respective platform.

Where a reservation is made directly with RajVana, the applicable cancellation terms will be communicated at the time of booking.

Guests are encouraged to review the cancellation conditions carefully before confirming their reservation.

No-Show

If a guest does not arrive on the scheduled check-in date without prior communication, the reservation may be treated as a no-show.

Any applicable charges or refund eligibility will be determined according to the cancellation policy associated with the booking.

Payment

Payment must be made according to the payment terms communicated at the time of reservation.

RajVana may require an advance payment or full payment before arrival depending on the booking type.

Any additional charges incurred during the stay must be settled before departure unless otherwise agreed with the property.

Food & Beverages

RajVana offers food and dining services for guests.

• Vegetarian and non-vegetarian food are available.
• Non-vegetarian food is permitted at the property.
• Outside food is not permitted.
• Food delivery from outside the property is not permitted.
• In-room dining is available.
• Take-away food may be available subject to property arrangements.

Dining timings may change depending on operational requirements, season or special occasions.

Alcohol

Alcohol consumption is permitted on the premises subject to applicable laws and property guidelines.

Guests must comply with all applicable legal requirements relating to the purchase, possession and consumption of alcohol.

RajVana reserves the right to restrict or discontinue service where a guest's conduct creates a safety, security or disturbance concern.

Outside Food & Delivery

Outside food is not permitted within the property.

Food delivery services from external restaurants or platforms are also not permitted.

Guests may use the property's available dining and in-room dining services.

Swimming Pool

Guests using the swimming pool and related recreational facilities do so at their own responsibility and must follow all safety instructions displayed or communicated by the property.

Children must be supervised by a responsible adult while using or being around the swimming pool.

The pool may be temporarily closed for maintenance, cleaning, weather conditions or safety reasons.

Private Villas & Property Facilities

Guests are expected to use villas, private pools, gardens, terraces, recreational areas and other facilities responsibly.

Any damage caused to property, furniture, fixtures, equipment or other facilities due to negligence, misuse or intentional conduct may be charged to the responsible guest.

Guests should report any accidental damage to the property team as soon as possible.

Children

Children are welcome at RajVana, subject to the occupancy and booking conditions applicable to the accommodation.

Parents or accompanying adults remain responsible for children throughout their stay.

Children must not be left unattended in villas, swimming pool areas or other potentially hazardous areas of the property.

Pets

Pet accommodation is subject to the property's current pet policy.

Please contact RajVana before booking if you intend to travel with a pet.

Smoking

Smoking is subject to applicable law and designated areas or property restrictions.

Guests must not smoke in areas where smoking is prohibited.

Any damage, cleaning requirement or loss resulting from smoking in a prohibited area may be charged to the guest.

Quiet Hours & Guest Conduct

Guests are expected to respect the comfort, privacy and safety of other guests and property staff.

Excessive noise, disruptive behaviour, harassment, abusive conduct, threatening behaviour or any activity that interferes with the peaceful operation of the property is not permitted.

RajVana may require a guest to leave the property where their behaviour presents a serious disturbance, safety concern or violation of applicable law.

Visitors

Visitors who are not included in the reservation may be subject to property rules, identification requirements and occupancy limitations.

Guests should inform the property team before bringing visitors onto the premises.

Wildlife & Natural Surroundings

RajVana is located in close proximity to Ranthambore National Park and within a natural environment where wildlife may be present.

Guests should exercise appropriate caution and follow instructions provided by the property.

Guests must not approach, feed, disturb, chase or attempt to interact with wild animals.

Doors, windows and other access points should be used responsibly, particularly after dark.

The presence of wildlife in or around the property is part of the natural surroundings and cannot be completely controlled by the property.

Safari & External Activities

Ranthambore safari bookings, permits, entry regulations, zones, timings and availability may be controlled by the relevant authorities or third-party safari operators.

RajVana does not guarantee wildlife sightings, safari availability or entry into a particular safari zone.

Any safari or external activity arranged through a third party may be subject to that provider's own terms and cancellation policies.

Personal Belongings

Guests are responsible for their personal belongings, valuables, documents, electronic devices and other possessions during their stay.

Guests should use the security facilities provided by the property where applicable.

Lost property found at the premises will be handled according to the property's lost-and-found procedure.

Damage to Property

Guests are responsible for damage, breakage, loss or excessive cleaning caused by themselves or members of their party.

The property may recover reasonable costs associated with repairing or replacing damaged property.

• Furniture
• Fixtures
• Linen and towels
• Glassware
• Electronic equipment
• Decorative items
• Swimming pool equipment

Parking & Vehicles

Parking is available for guests subject to the property's available parking arrangements.

Guests are responsible for their vehicles and belongings kept inside them.

Drivers must follow property instructions regarding parking, vehicle movement and access areas.

Accessibility & Special Requirements

Guests with accessibility requirements or specific needs are encouraged to inform RajVana before arrival.

The property will make reasonable efforts to accommodate requests subject to availability, property design and operational limitations.

Maintenance & Temporary Closure

Certain facilities or services may occasionally be unavailable due to:

• Maintenance
• Cleaning
• Repairs
• Weather conditions
• Safety requirements
• Government or regulatory requirements
• Events beyond the property's reasonable control

RajVana will make reasonable efforts to minimise inconvenience and restore affected services as soon as practicable.

Photography & Commercial Use

Guests may take personal photographs and videos during their stay provided that such activity does not disturb other guests, staff, wildlife or property operations.

Commercial photography, professional shoots, advertising, filming or promotional content creation may require prior approval from RajVana.

Privacy

Personal information provided during reservation, check-in, payment or communication will be handled in accordance with RajVana's applicable privacy practices.

Guests should refer to the property's Privacy Policy for information about the collection, use, storage and protection of personal information.

Force Majeure

RajVana shall not be considered responsible for failure or delay in providing services where such failure results from circumstances beyond the property's reasonable control.

Such circumstances may include natural disasters, extreme weather, government restrictions, public emergencies, infrastructure failures, civil disturbances, transportation disruptions or other unforeseen events.

Right to Refuse or Terminate Accommodation

RajVana reserves the right to refuse accommodation or terminate a stay where reasonably necessary due to:

• False or misleading booking information
• Violation of property rules
• Illegal activity
• Serious misconduct
• Threat to guests, staff or property
• Excessive damage
• Occupancy beyond permitted limits
• Failure to make required payments

Changes to These Terms

RajVana may update these Terms & Conditions from time to time to reflect changes in property operations, services, legal requirements or other circumstances.

The latest version published on this website will apply to future bookings unless otherwise stated.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute arising in connection with a reservation or stay at RajVana shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the property.