RAJVANA
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RajVana · Ranthambore

Our Policy.

A simple guide to reservations, stays, dining and life at RajVana — created to make your time with us comfortable, considerate and memorable.

A Guest Guide to RajVana
Before your stay

Stay close to nature. Stay considerate.

RajVana is an intimate retreat set close to Ranthambore National Park, surrounded by the character of the Aravalis and the rhythms of the wilderness.

Our policies are designed around comfort, safety, privacy and respect for the natural environment.

RajVana Guest Policy

Everything you need to know.

A simple guide to reservations, stays, dining, facilities and the natural surroundings of RajVana.

01

Reservations

Reservations may be made directly with RajVana or through authorised booking platforms.

A reservation is confirmed once the required booking information and applicable payment or advance payment have been received.

Please ensure that the guest name, contact details, dates and number of guests provided during booking are accurate.

02

Cancellation & Refund

Cancellation requests are subject to the cancellation conditions applicable to the reservation.

The refund amount, if applicable, depends on when the cancellation is made and the payment terms associated with the booking.

Direct Bookings As per the confirmed reservation policy
Online Bookings As per the platform's cancellation policy

Please review the cancellation terms displayed at the time of booking. For direct reservations, contact the RajVana team for assistance.

03

Booking Changes

Requests to change dates, occupancy or other reservation details are subject to availability.

Changes may affect the room rate, availability or applicable charges.

Bookings made through third-party platforms may need to be modified directly through that platform.

04

No-Show

If a guest does not arrive on the scheduled check-in date without prior communication, the booking may be treated as a no-show.

Applicable charges or refund eligibility will be determined according to the booking's cancellation policy.

05

Payment

Payment must be completed according to the terms communicated at the time of reservation.

Depending on the booking, an advance payment or full payment may be required before arrival.

Any additional charges incurred during the stay should be settled before departure.

06

Check-In & Check-Out

Check-In 02:00 PM
Check-Out 11:00 AM

Early check-in and late check-out are subject to availability and may attract additional charges.

07

Guest Identification

All guests are required to present valid identification at check-in as required under applicable Indian laws and property procedures.

Please ensure that guest details provided during booking are accurate.

08

Occupancy & Extra Guests

Villas must not be occupied beyond their permitted capacity.

Additional guests must be communicated to the property in advance and may be subject to availability and additional charges.

09

Children

Children are welcome at RajVana, subject to the occupancy conditions applicable to the villa.

Parents or accompanying adults are responsible for children throughout their stay.

10

Visitors

Visitors who are not part of the reservation may be subject to identification, access and occupancy requirements.

Please inform the RajVana team before bringing visitors onto the property.

11

Outside Food & Delivery

Outside food is not permitted within the property.

Food delivery from external restaurants or platforms is also not permitted.

Guests may enjoy the property's restaurant and in-room dining.

12

Food & Dining

Both vegetarian and non-vegetarian food are available at RajVana.

In-room dining is available for guests who prefer to enjoy meals privately.

Breakfast 08:00 – 10:30
Lunch 01:00 – 03:30
Dinner 08:00 – 10:30
13

Alcohol

Alcohol consumption is permitted on the premises subject to applicable laws and property guidelines.

Responsible consumption is expected at all times.

14

Smoking

Smoking is subject to applicable laws and designated areas or property restrictions.

Please do not smoke in areas where smoking is prohibited.

15

Swimming Pool

Guests using the pool do so at their own responsibility and must follow all safety instructions.

Children must be supervised by a responsible adult around the pool.

Pool access may occasionally be restricted for cleaning, maintenance, weather or safety reasons.

16

Pets

Pet accommodation is subject to RajVana's current pet policy.

Please contact the property before booking if you intend to travel with a pet.

17

Wildlife & Natural Surroundings

RajVana is situated close to Ranthambore National Park and within a natural environment where wildlife may be present.

01

Do not feed or attempt to interact with wild animals.

02

Maintain a safe distance from wildlife.

03

Follow instructions from the RajVana team.

04

Keep doors and windows appropriately secured, particularly after dark.

18

Safari & Activities

Safari permits, entry regulations, zones, timings and availability are controlled by the relevant authorities or safari operators.

Wildlife sightings and entry into a particular safari zone cannot be guaranteed.

19

Guest Conduct

Guests are expected to respect the comfort, privacy and safety of other guests and property staff.

Excessive noise, disruptive, threatening or abusive behaviour is not permitted.

20

Property Damage

Guests are responsible for damage, breakage, loss or excessive cleaning caused by themselves or members of their party.

Please report accidental damage to our team as soon as possible.

21

Personal Belongings

Guests are responsible for their personal belongings, valuables, documents and electronic devices during their stay.

Please use the security facilities provided by the property where applicable.

22

Parking

Parking is available for guests subject to the property's available parking arrangements.

Guests are responsible for their vehicles and belongings kept inside them.

23

Photography & Filming

Personal photography and videos are welcome provided they do not disturb other guests, staff, wildlife or property operations.

Commercial shoots, professional filming and advertising require prior approval.

24

Facilities & Maintenance

Facilities may occasionally be unavailable due to maintenance, cleaning, repairs, weather, safety requirements or circumstances beyond the property's control.

25

Special Requirements

Guests with accessibility requirements or specific needs are encouraged to inform RajVana before arrival.

Requests are subject to availability, property design and operational limitations.

26

Unforeseen Circumstances

RajVana shall not be responsible for delays or interruptions caused by circumstances beyond reasonable control.

This may include extreme weather, natural events, government restrictions, emergencies or infrastructure failures.

27

Privacy

Personal information provided during reservation, check-in, payment or communication is handled according to RajVana's applicable privacy practices.

Please refer to our Privacy Policy for further information.

28

Right to Refuse Accommodation

RajVana reserves the right to refuse accommodation or terminate a stay where reasonably necessary due to serious misconduct, illegal activity, safety concerns or significant violation of property policies.

Ranthambore wilderness
RajVana · Ranthambore
Our surroundings

The forest comes first.

RajVana sits close to Ranthambore National Park, in a landscape where wildlife and people share the same surroundings.

Wildlife sightings are one of the special parts of staying here, but they also call for awareness and respect.

01

Do not feed or attempt to interact with wild animals.

02

Maintain a safe distance from wildlife.

03

Follow instructions from the RajVana team.

04

Keep doors and windows appropriately secured, especially after dark.

Property Etiquette

A little consideration.

01

Respect other guests

Please keep noise and disruptive behaviour to a minimum and respect the privacy of other guests.

02

Care for the property

Villas, furniture, fixtures, linen and facilities should be used responsibly.

03

Keep the surroundings clean

Please help us keep the property and surrounding landscape clean and free from waste.

04

Be mindful of wildlife

Do not chase, feed, disturb or attempt to photograph wildlife from an unsafe distance.

Responsibility

Take care of what surrounds you.

Guests are responsible for damage, breakage, loss or excessive cleaning caused by themselves or members of their party.

Please report accidental damage to our team as soon as possible. Where appropriate, reasonable costs for repair or replacement may be recovered.

Guests are also responsible for their personal belongings and valuables during their stay.